Can projects be dialed on COS in different languages?
COS readily supports projects in both English and Spanish. Scripts will need to be provided for both languages.
Are other languages supported besides English and Spanish?
Yes, COS live call services can run projects in any language. Projects that require agents fluent in other languages need to be submitted 48 hours before the scheduled start date so that a sufficient number of fluent speaking agents can be scheduled. Scripts will need to be provided for both languages.